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Please
note: Where instructions in this section differ from those in
your printer user manual - always follow the user
manual.
Problems Printing after Refilling
On certain cartridges we apply an orange sticky tape, this is to cover the air hole whilst the cartridge is being transported. Ensure the orange sticky tape has been removed from the cartridge before inserting it into the printer, this will allow the cartridge to breath.
If the tape has been removed and you still cannot print, turn your printer off and on again and try to print again. If the problem still persists run a print head clean as there may be dried ink blocking the nozzles. (Please consult your printer user manual for details of how to perform a print head clean for your particular printer model.)
If you require assistance please click here |
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